For disabled access our Access Guides are available via DisabledGo
The Advice and Counselling Service reception is open during the following hours (but please also see temporary closure dates below).
Please note that the Advice and Counselling Service operates according to the main university 'Term-time' and 'Vacation' periods; the dates for certain programmes such as those in the School of Medicine and Dentistry may differ. The main university term time dates are listed below.
|Monday||09:30 - 16:30|
|Tuesday||11:00 - 16:30|
09:30 - 16:30 Closed 12:30 - 13:30 for staff meeting
|Thursday||09:30 - 16:30|
|Friday||09:30 - 16:30|
Main university vacation
10:00 - 12:30
13:30 - 16:00
|Tuesday||10:00 - 12:30||13:30 - 16:00|
|Wednesday||Closed||13:30 - 16:00|
|Thursday||10:00 - 12:30||13:30 - 16:00|
|Friday||10:00 - 12:30||13:30 - 16:00|
- On Thursdays during semester 2 there will be no same day service for counselling. Same day appointments for advice will run as usual on these days.
- There will be no same day service for advice on the following dates: Thursday 2nd March, 9th March, Tuesday 14th March
- Due to bank holidays we will be closed all day on 14th April 2017, 17th April 2017, 1st May 2017, 29th May 2017 and 28th August 2017
- There is no same day service during the main university vacation time - Monday 3rd April 2017 - Monday 1st May 2017 inclusive
For information about alternative sources of support you can access while we are closed, please click here.
The Advice and Counselling Service is on the ground floor of the Geography Building, on the Mile End Campus. Our entrance is located on the west side of the Geography building. We are building number 27 on this map:
If you are a QM student, or a prospective student, you can use this enquiry form to ask for an appointment or more information or advice about something you have read about on the Advice and Counselling website. Sorry but we do not have the resources to answer queries from students who are not connected to QM.
Alternatively, you can:
- visit us in person (opening times above)
- telephone us on +44 (0)20 7882 8717 (opening times above - please note our voicemail facility is temporarily unavailable)
- email us using the enquiry web form below
- send us a fax on +44 (0)20 7882 7013
- write to us at Advice and Counselling Service, Queen Mary University of London, Mile End Road, London E1 4NS