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Advice and Counselling Service

Student Wellbeing Advisers

Introducing the new Student Wellbeing Advisers!

The Student Wellbeing Advisers based in the Advice and Counselling Service are on hand to assist with any matters relating to your physical or mental wellbeing.

Student Wellbeing Advisers are available to all students studying at QMUL, presenting with everyday difficulties that may be challenging their day-day life or impacting their general health and wellbeing.

How we can help

  • Advisors can offer individuals support and strategies to implement on issues impacting university life such as stress, anxiety, time management, relaxation, organisation, low mood, meeting new people and transitioning to university.
  • Support includes online or face-to-face appointments with a Student Wellbeing Adviser.
  • Student Wellbeing Advisers will also be working on university wide projects to promote student wellbeing in line with the NHS 5 Ways to Wellbeing.
  • Provide information on internal and external services offering support that may be best suited to your particular needs (signposting).
  • They can also refer to Mental Health Advisers or Counsellors at QMUL if deemed beneficial.  
  • If you require academic support concerning your studies such as Extenuating Circumstances, please contact the student support officer in your department.

What to expect

In appointments, you can discuss your needs and a Student Wellbeing Adviser can make appropriate suggestions to help create a plan to improve your wellbeing. For example, but not limited to: a sleep hygiene plan, healthy nutrition, practicing mindfulness and social engagement.

Example: After receiving lower marks than you had hoped for, you might be struggling with motivation to do your next piece of academic work and in a negative cycle of leaving it to the last minute, this perpetuates some anxiety that results in further delaying the tasks and feelings of dread and failure.

A Student Wellbeing Adviser can support you to:

  • Recognise any unhelpful thought patterns or negative self-talk and encourage a kinder inner voice with a more realistic outlook.
  • Identify healthier approaches to academic work through planning and preparation.
  • Establish a routine that includes a healthy balance between academic work, self-care and learning relaxation techniques to help alleviate symptoms of anxiety

Student Wellbeing Adviser appointments can last up to 60 minutes and are booked in based on your availability (please see ‘how to contact us’ below to book).

A student can work together with an Student Wellbeing Adviser for up to 6 appointments. Longer-term support may be available if needed.

How to contact us

If you would like to book an appointment, please complete an ACS self-referral form through your MySiS account.

Drop-in Appointments

Students can also use our Drop In hours, where no prior form or appointment is required. Our Drop In times are available every day at 2pm, accessible by visiting ACS reception at this time.

Students can expect to speak to a Student Wellbeing Adviser for up to 20 minutes* during a Drop In slot and ask any questions about how to access support, or what might be the right type of support for them. Students may be asked to complete the above ACS self-referral form to access a full appointment.

*Subject to Drop In availability on the day.

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