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Advice and Counselling Service

Help in a crisis

  • Emergency Support 

    If you are in immediate danger of harming yourself or others, call 999 or go to your nearest Accident & Emergency department. 

    Urgent Mental Health Support 

    If you are not in immediate danger but feel you need urgent support, you can: 

    • Contact your GP for an urgent appointment. If you haven't registered with a GP yet, use the NHS website to find one near you

    Crisis Listening Helplines 

    If you want to talk to someone urgently about how you’re feeling, we encourage you to contact one of these organisations: 

    • Samaritans – talk to someone 24/7 - Phone: 116 123 or find a branch to visit. 
    • SHOUT - text support service 24/7 - Text SHOUT to 85258. 
    • HOPELINEUK – helpline for young people open 9am – midnight every day - Phone: 0800 068 41 41 

    Crisis Organisations you can visit in person

    Crisis Support for Sexual Assault  

    • Visit the NHS website to search for your local rape and sexual assault referral centres.  
    • Visit QMUL’s Report and Support pages to find out what support is available to those who have experienced sexual violence.  

    Crisis Support for Domestic Abuse 

    • Call Refuge’s National Domestic Abuse Helpline 24/7 Phone: 0808 2000 247 or visit the website to live chat from 3-10pm daily. 
    • Visit Women’s Aid website for advice and support information. 



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