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I have received a letter about missing documents or information

I have received an email or letter about missing documents or information. What should I do?

You may be asked to upload further documents as part of the Student immigration application process. Please follow the instructions on the email from UKVI. 

If you do not have the documents requested, it is important to get advice from the Advice and Counselling Service or another regulated immigration adviser before taking further action as this will normally be your last opportunity to correct any errors or problems.


Law, regulations and policies can change quickly. The information on our website is given in good faith and has been carefully checked but QMUL cannot accept responsibility for any errors or omissions. QMUL is not responsible for the content or reliability of the linked websites which are provided for further information.

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