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What information does my documentation need to contain?

What information does my documentation need to contain?

Important update during the Coronavirus situation:

You can self-certify for assessments during the current situation. This means you don't need to supply any supporting evidence for an extenuating circumstance claim to be accepted (but you must still submit the claim itself, in the usual way).

The information below applies to Extenuating Circumstances claims made outside of the current Coronavirus situation:

As already mentioned, your documentation must be provided by an independent professional or an official organisation. Most often this will be a medical or health professional, or an organisation like one of the emergency services or a travel company. You might provide evidence from a member of staff at Queen Mary University of London if it is very difficult or impossible for you to obtain any other evidence. However, you should be aware that Queen Mary staff might not be able to provide this, as they might feel unable to authenticate your circumstances.

Acute medical conditions

A GP (doctor’s) certificate will usually be sufficient, without a more detailed supporting statement. Make sure that your condition is clearly stated and legible, and that the dates cover the dates of the affected exam/s or assessment/s. You must provide an original certificate, with an original signature. Photocopies are not accepted.

Long term ill health, chronic conditions and non-medical circumstances

Your documentation should include the following information. You might find it useful to show this list to the person who is providing your documentation so that they know what to include.

  • Brief information about your health circumstances or the incident affecting you
  • Dates of any consultations with medical/health professionals or meetings with officials / other professionals
  • Any outcomes of these consultations / meetings
  • Dates of the affected period, which should cover the date/s of the affected exam/s or assessment/s
  • If possible, details of any effects that medication, treatment or a particular incident is likely to have had on you
  • If your difficulties are time limited, information about when you are likely to recover or things are likely to return to normal
  • If your difficulties are ongoing, chronic or likely to be persistent, information about what episodes of a more serious nature you have had, and the likelihood of future serious episodes. It would be helpful to include some information about how you are affected in normal circumstances, when you are not experiencing a serious episode
  • If possible, information about how your health or other circumstances are likely to have affected your physical or mental capacity during the affected period e.g. any effect on your performance or ability to attend university, concentrate on your studies, complete assessment/s, take formal exams (written, practical and oral) or follow normal academic procedures
  • Any other relevant details

Law, regulations and policies can change quickly. The information on our website is given in good faith and has been carefully checked but QMUL cannot accept responsibility for any errors or omissions. QMUL is not responsible for the content or reliability of the linked websites which are provided for further information.

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