Advice and Counselling Service

Advice and Counselling Service menu

The application I made in the UK has been returned to me as invalid

The application I made in the UK has been returned to me as invalid. What should I do?

To be valid, your application must include your passport and your photos in the correct format sent within the stated deadline, your Biometrics Residence Permit if you have one, and a Police Registration Certificate if you are required to have one. You must also attend your Biometrics appointment and pay the application fee to make your application valid.

If your application is invalid, the Home Office will return your documents to you, with a letter telling you why your application was invalid.

If your current immigration permission has not yet expired you can make a new immigration application. If it has taken the Home Office some time to return your application, you may need to provide updated documents. For example, you may need to provide new bank statements if the ones you originally submitted are now more than 31 days old, or new photos if yours are now more than 1 month old. You should also check to make sure that you are using the current version of the Tier 4 guidance. Normally, your CAS should not have been ‘used’ by the Home Office if your application was returned to you as invalid. As long as it has not been used, or withdrawn by QMUL or the Home Office and it is still no more than six months old, you can use the same CAS for a new immigration application, and you do not need to apply for a new one from QMUL. You can contact the Academic Registry (email or telephone +44 (0) 20 7882 5005) to check the status of your CAS.

Your application fee will be refunded to the payment card you used for your application (minus a £25 administrative fee).

If your immigration permission has now expired, you should contact the Advice and Counselling Service or another regulated immigration adviser for advice.

If your application has been incorrectly returned as invalid

If your application is returned as invalid, but the reason given is not correct or not clear, you can contact the Advice and Counselling Service and we may be able to seek clarification from the Home Office.

Law, regulations and policies can change quickly. The information on our website is given in good faith and has been carefully checked but QMUL cannot accept responsibility for any errors or omissions. QMUL is not responsible for the content or reliability of the linked websites which are provided for further information.

Return to top