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Advice and Counselling Service


It is more common than one may think to suffer or know someone who suffers from some form of emotional or mental distress during one's lifetime.

Mental distress describes a range of experiences which impact on an individual’s day to day life.

  • Sleeping and eating patterns may get disrupted
  • Behaviour becomes erratic
  • Moods appear volatile
  • There may be a noticeable withdrawal from social contact
  • Self harm is often another aspect and manifestation of mental distress, as can be the heavy use of alcohol or street drugs

Common causes of mental distress

There are many life events that can contribute to the onset of mental distress. Changes in familiar and safe surroundings, such as coming to University can be a trigger, as can the more common causes of suffering the death of a loved one or the breakdown of a significant relationship.

Sometimes mental distress can be linked back to earlier traumas in one’s life that have been evoked by the anxiety of the current trigger.

Whatever the cause, it is the management of the current situation that assists the outcome, positively or negatively.

Early detection minimises effects

Recognising the early signs of mental distress can help minimise the severity of a person’s suffering and its detrimental effect if it occurs. People often try to hide or disguise difficult feelings fearing the worst, so if becoming a student has evoked overwhelming personal and emotional challenges, these feelings may be apparent in some of the behaviours mentioned above.

What can I do to help?

The behaviour of someone experiencing such difficulties may be unnerving to witness and challenging to respond to, particularly if the person is fearful of being judged or losing friends or their independence.

When someone behaves in such a manner it is vital to be sensitive and supportive, holding in mind that there is a wealth of expert help within the university that is easily accessible.

More advice is available on what to do if you are worried about someone else

How can counselling help?

Counselling can be helpful for all kinds of difficulties whether you are dealing with something potentially serious as outlined above or something that is simply interfering with your usual ability to study.

Even if you do not know what the problem is, but you are finding life difficult to cope with or know someone that is, talking to a qualified counsellor can be helpful.

The Advice and Counselling Service offer a range of specialist, confidential and free support for all students at Queen Mary. Our aim is to support students to achieve their academic potential and have a rounded student experience, by helping manage any personal, emotional, financial, legal or welfare issues that may arise whilst studying here

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