Advice and Counselling Service

Emotional Wellbeing menu

Support during the Coronavirus situation

We understand that you are likely to be feeling anxious and uncertain at this time. It is very important that we all look after our physical and mental health. We have compiled a list of resources for mental health and emotional support below which we hope you will find helpful. 

You can find advice and updates about the situation at Queen Mary including what facilities are open here Please also follow the NHS guidance and Government guidance for up-to-date information as the situation continues to develop.

The Advice and Counselling Service

The Advice and Counselling service is open but staff are working remotely so we are temporarily unable to offer a face to face service until further notice. If you do need to discuss immediate or current dilemmas we can arrange for one of our counsellors to offer a brief telephone conversation. Please be aware that these conversations will be to offer a supportive dialogue, rather than a counselling session, and that it will not be possible to speak to a specific counsellor within the service.

We are also offering limited Welfare Advice by email.

You can contact us by completing our webform and we will respond to you as soon as we can.

The Disability and Dyslexia Service

The Disability and Dyslexia service remains open but staff are currently working remotely and so are only available for phone appointments or appointments via Zoom or Skype. If you would like to arrange an appointment with one of our advisers or 1:1 study skills tutors please email 

If your specialist mentoring is provided by an external organisation please get in touch with them directly to arrange for your sessions to take place online.

Resources for mental health and emotional support

If you feel you are in crisis and need urgent help, we have a list of options here.

Student Minds has some useful resources for looking after your mental health during the Coronavirus outbreak. This includes guidance on mental health while self-isolating, and guidance for those with ongoing mental health difficulties.

MIND has information on Coronavirus and your wellbeing.

Psychology Tools Ltd published a Guide to Living with Worry and Anxiety Amidst Global Uncertainty (available to download as PDF in several languages).

You can also make use of Big White Wall for 24/7 online support

There are free guided meditations and mindfulness resources from Calm. 

The Queen Mary Student's Union has a 'Be kind to your mind' campaign with suggestions for looking after yourself during Covid-19. 

In addition, there are some useful resources, including free-to-use online programmes about all kinds of issues on our website.

Tier 4 students

If you are studying on a Tier 4 visa and you are concerned about how this may be affected, we have written guidance for you here. 

PhD students

The Doctoral College has produced a list of FAQs relating to the Covid-19 situation

Students without family contact or support

The charity Standalone has two podcast episodes about the impact of the Covid-19 situation, offering support and guidance for people estranged from their family in managing your mental wellbeing, and your safety.

Return to top