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Advice and Counselling Service

Specialist crisis organisations and helplines

Samaritans - someone to talk to 24 hours a day

This is a free service offering telephone and face to face listening and support every day of the year.

Helpline open 24 hours a day everyday of the year. Tel: 116 123

Or find a branch to visit.


SHOUT - the UK's first 24/7 text support service

This service is free on all major mobile networks. It is for anyone in a crisis anytime, anywhere in the UK. It's a place to go if you're struggling to cope and you need immediate help.

You can visit their website for more information or TEXT SHOUT to 85258.


Confidential helpline service staffed by trained professionals who can give support, practical advice and information to anyone concerned about themselves or a young person they know who may be at risk.

Open 9am – midnight every day of the year (weekends and Bank Holidays included)
Tel: 0800 068 41 41

24-hour National Domestic Abuse Helpline via Refuge

Freephone 24-hour National Domestic Abuse Helpline and can put women who need to escape from a violent situation in touch with emergency refuge accommodation. Information includes advice about safety and what to do to help a friend in danger of domestic violence.

Helpline: 0808 2000 247

Women’s Aid

Women’s Aid is a charity devoted to supporting those experiencing domestic abuse. Read more about what domestic abuse is, access Livechat via instant messaging, or email for support, and access resources.


Maytree Respite Centre

Charity offering a one-off four night residential sanctuary for people 18+ in a suicidal crisis, in a calm, safe house in north London. Maytree provides time and space to talk and reflect, and supportive befriending in a non-medical environment. Alcohol and drugs, apart from prescribed medication, are not permitted. Maytree is not a drop-in centre, please check website during Coronavirus, and self-refer by phone first.

Tel: 020-7263 7070

Drayton Park Women’s Crisis House and Resource Centre

NHS-funded residential mental health crisis project for women 18+ living in Camden or Islington, who would otherwise be admitted to hospital. The stay is offered for one week and extended to a maximum of four weeks. Short term, crisis work, linking women with community and statutory services. Children can be accommodated with their mothers.

You need to self-refer by calling 020 7607 2777, referrals open 24 hours a day

Visit their website

Address: 32 Drayton Park, London, N5 1PB


A national out-of-hours telephone helpline offering emotional support and information for people affected by mental health problems, including family and friends. Check their website during Coronavirus.

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