Help in a crisis - Advice and Counselling Service

Emergency Support

If you are in immediate danger of harming yourself or others, call 999 or go to your nearest Accident & Emergency department.

If you are not in immediate danger but feel you need urgent support, you can:

Contact your GP for an urgent appointment. If you haven't registered with a GP yet, use the NHS website to find one near you

Contact your local NHS Mental Health Crisis Line:
- Tower Hamlets: 0800 0730003
- Newham: 0800 073 0066
- City and Hackney: 0800 073 0006
- To find a crisis line in other areas, use the NHS urgent mental health form

If you want to talk to someone urgently about how you’re feeling, we encourage you to contact one of these organisations:

Samaritans – talk to someone 24/7 - Phone: 116 123 or find a branch to visit.
SHOUT - text support service 24/7 - Text SHOUT to 85258.
HOPELINEUK – helpline for young people open 9am – midnight every day - Phone: 0800 068 41 41

Visit a local NHS Crisis Café to talk to someone in person. Check the websites below for details on location/ opening hours:
- Tower Hamlets Mental Health Crisis Cafe
- City and Hackney Walk-in Crisis Cafe
- Newham Together Cafe
- For cafes in other areas, search online for your borough + crisis café
The Listening Place: a charity offering face-to-face support for those who feel life is no longer worth living. If you want support, complete the self-referral form online.
James’ Place: a suicide prevention charity supporting men in a suicidal crisis. If you are feeling acutely suicidal and want to speak to someone, complete a self-referral form online.

Visit the NHS website to search for your local rape and sexual assault referral centres.
Visit QMUL’s Report and Support pages to find out what support is available to those who have experienced sexual violence.

Call Refuge’s National Domestic Abuse Helpline 24/7 Phone: 0808 2000 247 or visit the website to live chat from 3-10pm daily.
Visit Women’s Aid website for advice and support information.