Advice and Counselling Service

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Opening hours

Temporary closure and limited service notices

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The Advice and Counselling Service reception is open during the following hours (but please also see temporary closure dates below).

Please note that the Advice and Counselling Service operates according to the main university 'Term-time' and 'Vacation' periods; the dates for certain programmes such as those in the School of Medicine and Dentistry may differ.  The main university term time dates are listed below.

Main university term-time


 Monday  09:30 - 16:30
 Tuesday  09:30 - 16:30

 09:30 - 16:30  Closed 12:30 - 13:30 for staff meeting

 Thursday  10:00 - 16:30
 Friday  09:30 - 16:30

Main university vacation  



 10:00 - 12:30

 13:30 - 16:00

 Tuesday  10:00 - 12:30  13:30 - 16:00
 Wednesday   10:00 - 12:30  13:30 - 16:00
 Thursday   10:00 - 12:30   13:30 - 16:00
 Friday  10:00 - 12:30  13:30 - 16:00



  • Our service will be closed on the following days due to national bank holidays:

Monday 27th May and will re-open at 9.30am on Tuesday 28th May 

Monday 26th August and will reopen at 10.00am Tuesday 27th August

  • The same-day service for counselling will be cancelled on Wednesday 15th May 2019

For information about alternative sources of support you can access while we are closed, please click here

We apologise for any inconvenience caused.


The Advice and Counselling Service is on the ground floor of the Geography Building, on the Mile End Campus. Our entrance is located on the west side of the Geography building. We are building number 27 on this map:

QMUL Map of Mile End Campus [PDF 936KB]


If you are a QMUL student, or a prospective student, you can use this enquiry form to ask for an appointment or more information or advice. 

Alternatively, you can:

  • visit us in person (opening times above)
  • telephone us on +44 (0)20 7882 8717 (opening times above) We will do everything we can to help you when you call. However, some queries might need to be passed on to one of our specialist staff.
  • email us using the enquiry web form below 
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  • We will use the information from this form to respond to your specific query. By submitting this form you are confirming that you have read our Data Protection and Confidentiality Notice, which outlines how we work with our service users and their data.

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